Privacy Policy
At Ankur Mental Health Services, we are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care, confidentiality, and respect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or avail our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and any information you voluntarily provide when contacting us or filling out forms.
- Sensitive Health Information: Only collected during therapy or assessment with your explicit consent and stored securely under strict confidentiality.
- Non-Personal Information: Browser type, IP address, pages visited, and time spent on the website (via cookies/analytics).
2. How We Use Your Information
Your information is used solely to:
- Schedule and provide mental health services
- Communicate appointment details and follow-ups
- Respond to your inquiries
- Improve our services and website experience
3. Confidentiality & Ethical Standards
All clinical interactions are governed by the ethical guidelines of the Indian Association of Clinical Psychologists (IACP) and Rehabilitation Council of India (RCI). Your personal and therapeutic information is never shared without your written consent, except in cases required by law (e.g., imminent risk of harm to self or others).
4. Data Security
We use industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. We strive to use commercially acceptable means to protect your personal information.
5. Third-Party Disclosure
We do not sell, trade, or transfer your personal information to third parties except:
- When required by law
- With your explicit consent
- To trusted service providers bound by confidentiality (e.g., secure cloud storage)
6. Your Rights
You have the right to:
- Access your personal information
- Request correction or deletion
- Withdraw consent for communication
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Phone/WhatsApp: 98693 78751